It is your responsibility to connect with them to receive your product. If your item requires signature most freight carriers will make 3 attempts. No refunds will be issued on items that are refused or returned to sender. NO full refunds, store credit or exchange only. All documentation, parts and accessories must be included to ensure full credit.
The returned item(s) must be unused and in original condition, with the original package. You have 10 days from the date of invoice to return your purchase. If your order is shipped to an address in California, Texas or Oklahoma applicable sales taxes will be added to your order. Method of PaymentĬurrently we accept Visa, MasterCard, Discover and American Express using our secure server to ensure your privacy and security. If you do not wish to send your credit card information via our secure server, we would be happy to process your order over the phone. Please contact us if you experience any shipping delay or if you do not receive your order confirmation or tracking information promptly. Once a pre-ordered item has been invoiced to us it can no longer be canceled it will be shipped as soon as it arrives Items that are held to ship all at once cannot be cancled. Pre-Orders and Speical Orders will be fufilled in the order they are recieved.
If you choose to proceed with your order it will be deemed a special order and cannot be canceled after we have secured the goods for you. From there you can decide if you would like to wait or cancel your order. We will do our best to get you the best rate possible and email it to you within 48 hours.įor out of stock items, we will email you with the estimated ship date. Shipping cost for furniture orders will be assessed based on # of pieces purchased and distance. If there is a problem with your order, we will contact you as soon as possible. When you place an order with us, you will automatically receive and email notification verifying your purchase.
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